Orders and Returns
If you are not 100% satisfied with your purchase, return it within 15 days of date of purchase and in unused condition for a refund.
Please return your item in the original packaging where possible.
Please note, all items for refund should be both unwashed and in a re-sellable condition.
Unfortunately, we can only accept purchases made directly from www.brooksengland.com
If you have purchased a Brooks product via a third party retailer, please reach out directly to them to arrange your return.
- 1 Please enter the e-mail address with which you made the purchase and the order number that you can find in the order confirmation.
- 2 Select the items for which you want to request a return.
- 3 Select the method of return (courier pick-up or drop-off to a DHL Service Point). Confirm the return.
- 4 An e-mail will be sent to you with the return label that must be attached to your package.
Fill in these fields to find your order and to start the returning process.
Remember to insert the order number without including the # sign.