Shipping and returns

How to register for the Brooks 10 Years Guarantee

This can be done by completing the "10 Years Guarantee" online registration form.

All requested information on the registration form will need to be correctly completed before the document can be successfully saved; this includes a 3-digit saddle production code found on the underside of the leather. You will also be required to upload a copy of your proof of purchase (invoice/receipt), which must include a purchase date.

Brooks will review the completed document and, if all is satisfactory, approve the registration. In doing so, the 10 years guarantee will become valid from the date of purchase. There is a strict time limit of 3 months from the purchase date to make the registration and claim the extended guarantee. Late, incomplete, or incorrectly completed registrations will not be validated and, in these cases, only the standard 2 years warranty will apply.

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